Privacy policy
Updated November 6, 2026.
What we collect
When you book a tour or send a contact request, we receive what you enter, such as your name, email and phone number and, for a tour, the time you choose. We use it only to answer you and arrange your visit. It goes to the leasing team at The Abbey at Preserve Way through its leasing and scheduling system and is not sold or shared for marketing.
This website sets no advertising or analytics cookies and runs no third-party tracking scripts. It remembers the latest apartment list in your browser's session storage for ten minutes so pages load faster; that copy holds no information about you and is cleared when you close the tab.
Services this website uses
Each service below receives your IP address and browser details when your browser contacts it, as any website does.
| Service | Host | What it does here | When it is contacted |
|---|---|---|---|
| Cloudflare | cloudflare.com | Hosts this website and its server functions | Every page |
| Knock | knockrentals.com | Receives tour requests and contact messages and passes them to the leasing team | When you book a tour or send a message |
| G5 | g5marketingcloud.com | Supplies current apartment availability and prices to this site's server; receives no information about you | Never contacted by your browser |
| OpenFreeMap | tiles.openfreemap.org | Map tiles, labels and fonts for the neighborhood and contact maps | When you scroll to the map on the neighborhood or contact page |
| Vimeo | player.vimeo.com | Hosts the community's video tour | Only when you open the video tour |
| Abbey Residential | www.abbeyresidential.com | Online application, under its own privacy policy | Only when you choose Apply |
| LOFT Living | theabbeypreserveway.loftliving.com | Resident portal, under its own privacy policy | Only when you open the portal |
| Google Maps | www.google.com | Directions | Only when you choose Directions |
Your choices
To ask what information we hold about you, correct it or have it deleted, email managerpreserveway@abbeyresidential.com or call 281-595-0532.
Changes
If this policy changes, the date at the top of this page changes with it.